Diversity and Inclusion in Quality Patient Care

Part I. Bias in Health Care.- Chapter 1. Introduction.- Chapter 2. The Inconvenient Truth About Unconscious Bias in the Health Professions.- Chapter 3. Microaggressions.- Chapter 4. Gender Bias- An Undesirable Challenge in Health Professions and Health Care.- Chapter 5. Impact of Bias on Global Health Care.- Chapter 6. Cultural Competence and the Deaf Patient.- Chapter 7. Transgender.- Chapter 8. Unconscious Bias in Action.- Part II. Patient Cases.- Chapter 9. African-American Patient.- Chapter 10. African-American Patient: Bias in Women's Health.- Chapter 11. Asian Patient.- Chapter 12. Native-American Patient.- Chapter 13. LGB Patient and Mental Health.- Chapter 14. Transgender Patient and Mental Health.- Chapter 15. Transgender Patient and Registration.- Chapter 16. The Rastafarian Patient.- Chapter 17. Rastafarianism and Western Medicine.- Chapter 18. Elderly Female Appalachian Patient.- Chapter 19. Low-Income White Male Appalachian Patient.- Chapter 20. Rural Patient ExperiencingIntimate Partner Violence.- Chapter 21. The Homeless Patient.- Chapter 22. Low-Income Patient.- Chapter 23. Deaf Patient.- Chapter 24. African-American Pediatric Pain Patient.- Chapter 25. Sickle Cell Disease Patient.- Chapter 26. Rage Attack and Racial Slurs.- Chapter 27. Use of Interpreter Phone.- Chapter 28. Labeling Patients.- Chapter 29. Waiting for a Miracle.- Chapter 30. Patients with Mental Health History.- Chapter 31. International Victim of War.- Chapter 32. Pregnant Incarcerated Heroin User.- Chapter 33. Offensive Tattoo.- Part III. Medical Student and Nursing Student Cases.- Chapter 34. Medical Student Experiences.- Chapter 35. Colored Girl Student.- Chapter 36. Gay Student.- Chapter 37. Jewish Student.- Chapter 38. Resident to Student Barriers and Bias.- Chapter 39. Nurse to Nursing Student Barriers and Bias.- Chapter 40. African-American Male Aspires to Become a Doctor.- Part IV. Resident Physician Cases.- Chapter 41. Colored Resident.- Chapter 42. Muslim Resident

Marcus L. Martin, MD
Vice President and Chief Officer for Diversity and Equity
Professor of Emergency Medicine
University of Virginia

Sheryl Heron, MD, MPH
Professor and Vice Chair of Administrative Affairs in the Department of Emergency Medicine
Assistant Dean for Medical Education and Student Affairs on the Grady Campus
Associate Director of Education and Training for the Center Injury Prevention and Research Center at Emory (IPRCE)
Emory University

Lisa Moreno-Walton, MD, MS, MSCR
Professor of Clinical Emergency Medicine
Director of Research-Emergency Medicine
Director of Diversity-Emergency Medicine
Louisiana State University Health Services Center
Clinical Associate Professor of Surgery
Tulane University School of Medicine

Michelle Strickland, MPA
Research Assistant
Office for Diversity and Equity
University of Virginia