Shackleton's Way

Shackleton's WayPreface by the Honorable Alexandra Shackleton
Introduction
Shackleton resonates with executives in today's business world. His people-centered approach to leadership can be a guide for anyone in a position of authority. Some of today's leaders are successfully applying Shackleton's methods to their own work situations.

1. The Path to Leadership
The values Shackleton learned from his family helped form his uniquely progressive leadership style. He worked his way into the forefront of a new field. He turned bad experiences into valuable work lessons. He insisted on respectful competition in a business climate that often demanded cooperation.

Former U.S. Secretary of the Navy Richard Danzig sees Shackleton's broad cultural interests as a main ingredient of thoughtful leadership.


2. Hiring an Outstanding Crew
Shackleton built a crew around a core of experienced workers. He conducted unconventional interviews to find unique talent. His second in command was his most important hire. He looked for optimism and cheerfulness in the people he hired. He gave his staff the best compensation and equipment he could afford.

James Cramer credits Shackleton's optimistic example with saving his hedge fund and TheStreet.com from an early demise.


3. Creating a Spirit of Camaraderie
Shackleton made careful observations before acting. He established order and routine so all workers knew where they stood. He broke down traditional hierarchies. He was fair in his dealings with his staff. He used informal gatherings to build espirit de corps.


Eric Miller, a senior adviser at Donaldson, Lufkin & Jenrette, sees Shackleton's strategy as fitting well into today's workplace.


4. Getting the Best from Each Individual
Shackleton led by example. He understood and accepted his crewmen's quirks and weaknesses. He used informal one-on-one talks to build a bond with his

Margot Morrell, a twenty-year veteran of corporate America, has worked in financial services and consulting. Her research into Shackleton's leadership has taken her to such far-flung destinations as Antarctica, Australia, and Argentina.

Stephanie Capparrell, a journalist for more than twenty years, is an editor for the Wall Street Journal's Marketplace page.